Rancho Relaxo
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House Rules

 
 

house Rules

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Check-in:

4:00 PM - 11:00 PM. Early check in available for an additional fee up to 2pm.

*Valid ID is required to check in. Don’t forget it at home! Failure to produce ID will result in automatic cancellation with no refund. 

 

Check-out:

11:00 AM. Late available for an additional fee up to 12pm.

Tavern & Outside Alcohol:

Outside alcohol is not allowed. We have a Self Serve Tavern on-site that is stocked with a great selection of local spirits and alcohol. Each room is also equipped with a well stocked minibar. Evidence of outside alcohol will result in a $30 per person, per night corkage fee.

Quiet Hours:

In order to respect the peace and tranquility of our guests, we ask that you keep noise down between the hours of 11pm-9am.  

 

Parking:

We have free parking available onsite (monitored by security cameras); 5 spots when you first pull into the driveway. Please do not park in the driveway, on the grass, or anywhere designated “No Parking”. Stonehill’s Farmhouse is not responsible for damage to or theft of property left in vehicles. Please keep valuables with you at all times.

Linens:

We offer luxury Frette bath and bed linens, which our guests love. We have included black make-up towels in each room if you need to clean up any spills, remove makeup, clean mud from your shoes, etc. We understand that accidents happen (and when they do please let us know asap), but any blatant and unreported damage to bedding or white towels that cannot be salvaged will be charged at full replacement value.  

Smoking & Smoke:

We are a smoke free property. This includes e-cigs. If you'd like to smoke, please head to our designated smoking area in the gravel parking lot across the street. We also do not allow candles or burning of any kind in the room or in common areas. Evidence of smoking, e-smoking or burning of anything will result in a $750 cleaning fee. 

Music:

We love music. We play it on the property daily from about 9am-10pm. Don't worry, it's not loud or annoying. It adds to our ambiance and many people enjoy the selection we've curated. If you dislike music or are sensitive to noise, we do not recommend booking a stay with us.

Fireplace: 

Please do not put anything other than firewood into the fireplace. 

Please make sure the fireplace screen covers the opening of the fireplace AT ALL TIMES

Do not put any of the following into the fireplace as it can create dangerous chimney fires: 

  • Pine cones, pine needles, leaves or Christmas trees

  • Sticks, cardboard, plastics or dryer lint

  • Wet wood, painted or treated lumber

  • Any type of paper with colored print, plywood, particle board, or chipboard

  • Fire accelerants or fire starters

 

Photography:

Commercial photography is not permitted at Stonehill’s Farmhouse without express written permission from hotel management. Please inquire about site photography, location fee applies.

 

Trails:

Our property features 19 acres of private wooded hiking trails to Arrowood Farms and Westwind Orchard. Sometimes they are muddy! Closed-toed shoes, bug spray, and flashlights are strongly advised. Although our trails are usually groomed, please be advised that things like mud, poison ivy and bugs exist in nature, so be sure to dress accordingly. Stonehill’s is not responsible for injury or for picking you up should you choose not to walk back. Please exercise responsible judgement in helping to keep our magical trails litter free and safe. 

 

Dining: 

Please visit 845provisions.com for our current self serve offerings.  

We are also lucky to have Arrowood Farms and Westwind Orchard right in our backyard, so if you're up for a short hike to either (or both!) be sure to bring some boots as our trails can sometimes get a little slick after any inclement weather. Other places to check out are Butterfield, Rough Cut Brewery, The Spy, The Roost, Hash, The Eggs Nest, Gaby's Mexican Cafe & Bar and The Stone House Tavern.

 

 
 

Pet policy 🐕

  • Certain rooms allow 1 pet up to 35lbs in weight for $100. Evidence of pets in rooms that do not allow pets will result in a $250 fee.

  • Any property damages incurred by your pet will be charged to your card on file or billed to you after check out if no card is on file. We have a selection of farm animals that roam our grounds, which is why it’s important to leash your dog.

 
 

Cancellation Policy

  • We recommend that you purchase travel insurance for any unforeseen cancellations related to illness or weather.

  • Single Room bookings: 100% refund made up to 60 calendar days prior to arrival, minus a 4% processing fee.

  • Single Room Bookings: 50% refund made up to 30 calendar days prior to arrival, minus a 4% processing fee.

  • Multi-Room / All Available Accommodations / Whole-house Bookings: No refund after booking has been made.

  • All changes and requests made subject to availability and are subject to administration and processing fees.

 

Housekeeping Policy

  • One and Two night stays will not receive daily housekeeping unless you please inform us of any more urgent matters that require attention like messes or spills, or unless your Mini-Bar, toilet-paper, etc needs refills. Please let us know and we’ll restock!

 

Terms & Conditions

  • The following are the terms of use ("Terms") that govern your use of Stonehill’s Farmhouse sites, stonehillnewyork.com & 845provisions.com ( collectively, the "Site"), and your purchase, possession, or use of any Stonehill’s Farmhouse, LeFarm Coffee, Colony House NY LLC, products, or services.

  • By visiting or using the Site, you expressly agree to these Terms, as updated from time to time.

  • This site is not targeted at children under the age of 13, and they are not permitted to use the Site. We strongly encourage all parents and guardians to monitor the Internet use by their children. If you use the Site, you affirm you are at least 13 years old.

  • NOTICE REGARDING FUTURE CHANGES TO TERMS:

    We may make changes to these Terms at any time. Any changes we make will be effective immediately when we post a revised version of these Terms on the Site. The "Last Updated" date above will tell you when these Terms were last revised. By continuing to use this Site after that date, you agree to the changes.

    COVID-19 WARNING:

    An inherent risk of exposure to COVID-19 exists in any place where people gather. COVID-19 is an extremely contagious disease that can lead to severe illness and death. You assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting a communicable disease or illness—including, without limitation, exposure to COVID-19 or any other bacteria, virus, or other pathogen capable of causing a communicable disease or illness, whether that exposure occurs before, during, or after the event, and regardless of how caused or contracted—and you hereby waive any and all claims and potential claims against Stonehill’s Farmhouse, (Colony House NY LLC) relating to such risks, hazards, and dangers.

    NOTICE REGARDING ARBITRATION WAIVER:

    These Terms contain an arbitration agreement, whereby you agree that any dispute or claim relating in any way to your use of the Site, or to products or services sold, distributed, issued, or serviced by us or through us, will be resolved by binding, individual arbitration, rather than in court.